In our office, we take emergencies very seriously. My staff has instructions during the day if anybody calls with an emergency, they just simply tell them, 'How quick can you get here? Bring a book, we'll work you into the schedule just as quickly as we can.' All emergencies are always seen same day. Also we have an answering machine and my cellphone and my Sony Eric cellphone are on that answering machine. We encourage patients if they have an emergency to call us on our cellphone. We don't have an answering service, I am the answering service.
Many times when I have a patient in the chair and they've got a problem and I anticipate there might be an emergency, I think it's very important that the patient know that they've got coverage. What I will do is give them my business card with my personal cellphone on the back of the card and tell them they can call me anytime day or night, if they have a problem, an emergency after hours. I tell them, 'Of course, call the office and come here, if it's during the day.' They have my cellphone. I'm always willing to give that out so the patients have coverage in case there is a problem. There's nights and weekends I've gone into the office to treat emergencies. We take that very seriously, we don't let anybody wait to long for a bonafide emergency.
At Fox Family Dentistry, we always want to be there for you in the event of a dental emergency. Any major injury to your mouth that includes your teeth, tissues, and gums should not be ignored. Immediate action should be taken by calling our office. We even have a 24-hour emergency number that can be found when calling and listening to our after-hours answering machine. Dr. Lawrence Fox or Dr. Erik Fox and our staff will meet you at our office in the event of an emergency that needs to be taken care of right away!
Some Dental Injuries And How You Should Treat Them
Every type of dental injury requires immediate action that you can take to temporarily relieve pain and preserve your oral health. Some of the more common injuries and the steps you should take after they occur include:
Fully rinse out your mouth with warm tap water and clean your teeth to the point where there is no food stuck in between them. Apply an ice pack to the area if it is swollen and see us as soon as possible.
Collect all pieces that can be found of the broken tooth and wash them and your mouth with warm tap water. Apply a rag to the afflicted area until bleeding is stopped, and place an ice pack on the area to reduce swelling. Be sure to see us as soon as possible.
Teeth that are knocked out should be found and gently rinsed with warm water. Be sure to not remove any tissue or roots that may be attached to the tooth. Place the tooth in a glass of milk or tap water to preserve it so we can place it back in your mouth, if possible. Rinse your mouth, stop the bleeding, and reduce swelling with an ice pack. Then call us immediately if you have a tooth knocked out! If a tooth is partially knocked out, apply an ice pack but don’t pull the tooth out. See us right away.
A Filling Falls Out
If your filling falls out, you can protect it with a piece of sugarless gum or dental cement until you can see Drs. Fox. While this is a problem that will need attention very soon, it may not be a true emergency. Regardless, call Fox Family Dentistry so that we can assist you over the phone, if needed, and get you into our office as soon as possible.
Why We Offer 24-Hour Dental Emergency Treatment
Dr. Fox knows the importance of acting on a dental emergency immediately, and he knows the consequences of not taking action right away. The consequences are that further problems could develop, which will lead to larger dental bills, more pain, and permanent damage. If a tooth is knocked out, for example, he may not be able to place it back in your mouth if action is not taken immediately. So, when a dental emergency happens, please follow the directions above, and we’ll work hard to return your smile to the way it was before your emergency!